Privacy Policy
BrightNest Services (M&B Multiservices LLC)
Effective Date: September 1, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
BrightNest Services (“we,” “us,” or “our”) DOES NOT share customer opt-in information,
including phone numbers and consent records, with any affiliates or third parties for
marketing, promotional, or unrelated purposes. All text messaging originator opt-in
data is kept strictly confidential.
1. Information We Collect
– Personal Information: Name, email, phone number, physical address, payment details,
and opt-in records.
– Non-Personal Information: IP address, browser type, device data, cookies, and analytics.
– Customer Communication: Inquiries, service requests, appointments, service history, and feedback.
2. How We Use Your Information
We use information to provide and improve services, process payments, send appointment reminders,
offer promotions (with consent), enhance website functionality, ensure fraud prevention,
and maintain consent records.
3. SMS Messaging & Compliance
By opting into SMS, you agree to receive service-related texts (reminders, support, updates).
– Opt-in only with explicit consent.
– Cancel anytime by replying STOP.
– Help available by replying HELP or emailing info@brightnestservices.com.
– Standard message/data rates may apply.
– Carriers not liable for delays or failures.
4. Information Sharing & Disclosure
We do not sell or trade personal data. We may share limited data with service providers (e.g., payment processors, SMS delivery) under strict confidentiality agreements.
We may disclose information if required by law or during mergers/acquisitions.
Text message consent data will never be shared with third parties for marketing purposes.
5. Data Security
We use encryption, secure authentication, employee training, and regular updates to safeguard data.
While no system is 100% secure, we follow industry best practices and comply with breach notification requirements under applicable laws.
6. Cookies & Tracking Technologies
We use cookies, Google Analytics, and Meta Pixel to analyze traffic, remember preferences,
and improve services. You can manage cookies in browser settings, but disabling them may limit functionality.
7. Your Rights & Choices
You may access, update, or delete your information; opt out of SMS by replying STOP;
unsubscribe from emails via links; or contact us to withdraw consent.
You may also lodge a complaint with a supervisory authority if you believe your rights are violated.
8. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked on our site.
9. Changes to This Policy
We may update this Privacy Policy. The latest version will always be available on our website.
10. Contact Us
BrightNest Services (M&B Multiservices LLC)
2136 W 34TH ST APT 141
Houston, TX
Phone: (832) 701-3771
Email: info@brightnestservices.com
Website: https://brightnestservices.com/
